Templates
Email notifications in Targetprocess are flexible and can be customized. It is possible to modify templates for notifications configured in Process Workflow settings and for some predefined system events as well. Templates that can be modified include:
| Template | Action |
|---|---|
| User Added | Sent when a user account is added to Targetprocess. |
| Attachment Created | Sent when an attachment is added to a particular entity. |
| Comment Created | Sent when a comment is added to an entity. |
| Entity Assigned | Sent when a user is assigned to a particular entity. |
| Entity Converted | Sent when an entity’s type has been changed through conversion. |
| Entity Created | Sent when an entity is added. |
| Entity State Changed | Sent when an entity changes state. |
| Forgot Password | Sent when a user requests a password reset from the login form. |
| Auto Reply to Requesters | Sent to requesters when their email requests are accepted. More details: How to setup auto reply to requesters. |
| Service Desk Password Changed | Sent when a user is registered to service desk and to Activate account or Update password. |
| View Access Notification | Sent to user with whom the view has been shared to. |
| Mention Created | Sent when a user is been mentioned in a comment. |
| User Restored | Sent to the user when he/she has been restored back. |
More information on different kinds of email notifications can be found here: Notifications
Find how to access templates editor pages here: How to change an email notification template.
Updated almost 3 years ago