Assign Requesters

Prerequisites: IDs of Requesters

Some of these examples contain IDs of the Requesters as parameters. When you modify assignments of Requesters you have to pass proper numeric ID of a chosen requester in your POST calls. IDs can be obtained from the Requesters views or from the system directly.

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Get IDs of Requesters

Use special GET call to API to obtain numeric IDs of Requesters from your system.

/api/v1/Requesters?include=[Id,FirstName,LastName,Email]&where=LastName contains "Smith"```

Assign a default requester to newly created Requests

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Please consider using the following Automation Rule instead of this webhook.

https://your-targetprocess-address/api/v1/requests?token=[your token]
Create Request
//don't use any filter if you'd like it to work for all the requests

OwnerId == 1
{
  "Id": {{ID}},
  "Requesters": {
    "GeneralUser": {"Id": 31}
  }
}
{
  "Id": {{ID}},
  "Requesters":
    [
    {"Id": 31},
    {"Id": 38}
  ]
}

The requester with numeric ID=31 is added to the list of already existing requesters.

To connect requesters and requests together you'll need to know IDs of Requesters. To retrieve ID number of a Requester with known email address, run the query below:

GET https://your-targetprocess-address/api/v1/requesters?where=Email eq '[email protected]'&format=json&include=[Id,Email,DeleteDate]

Select the record with empty (null) Delete Date field.